Privacy Policy

1. Introduction

PuzzlePage ("we," "us," or "our") operates the website at puzzlepage.app (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.

2. Information We Collect

Information You Provide

When you generate more than five puzzles at once, we ask for your email address to unlock bulk downloads and add you to our mailing list. You may also voluntarily provide your name, email, and a message when you contact us through our contact form.

Automatically Collected Information

When you visit our site, we and our third-party partners automatically collect certain information about your device and browsing behavior, including your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. This information is collected using cookies, pixel tags, and similar tracking technologies.

3. Cookies and Tracking Technologies

We use cookies and device identifiers to gather information about how you use our Service and to serve you relevant advertisements. Specifically:

• First-party cookies — used to maintain session state and remember your preferences.
• Google Advertising cookies— Google uses cookies to serve ads to you based on your prior visits to our website and other sites on the internet. Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our site and/or other sites on the Internet.
• Analytics cookies — we use Google Analytics to understand how visitors interact with our site (pages visited, time on site, traffic sources). Google Analytics may use cookies and device identifiers to measure site usage.

4. Third-Party Sharing

We share data with the following categories of third parties:

• Google LLC — for advertising (Google Ads, remarketing, and personalized ads), analytics (Google Analytics), and ad measurement (Enhanced Conversions). Google may use data about your visits to our site to show you ads across the internet. To learn how Google uses data when you use our site, visit How Google uses data when you use our partners' sites or apps.
• Ad measurement partners — when you convert on our site (e.g., download a puzzle after providing your email), we may share transaction data with Google to enable Enhanced Conversions measurement. This data is hashed before transmission and used solely for ad performance measurement.
• Infrastructure providers — our hosting and database providers process data on our behalf under strict data-processing agreements.

We do not sell your personally identifiable information to third parties.

5. Remarketing

We use Google's remarketing features to advertise to visitors who have previously visited our site. This means that after you visit PuzzlePage, you may see our ads on other websites or in Google Search. Google uses cookies stored on your browser to track these prior visits and serve relevant ads. Your browsing behavior on our site (such as which puzzle types you explored) informs the ad personalization. We do not use sensitive categories of information (such as health, religion, or sexual orientation) for ad targeting.

6. How We Use Your Information

• To provide and improve the Service (generate puzzles, enable PDF downloads)
• To send you product updates and promotional emails (if you subscribed)
• To analyze site usage and improve user experience via Google Analytics
• To serve relevant advertisements through Google Ads and remarketing
• To measure ad performance through Enhanced Conversions
• To respond to your inquiries submitted via our contact form
• To comply with legal obligations

7. Your Opt-Out Rights

You can opt out of Google's use of cookies for personalized advertising at any time:

• Visit Google Ad Settings to manage your ad personalization preferences.
• Visit the Network Advertising Initiative opt-out page to opt out of interest-based advertising from participating ad networks.
• Visit Digital Advertising Alliance opt-out for additional opt-out options.
• You may also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

If you subscribed to our mailing list, you may unsubscribe at any time by clicking the unsubscribe link in any email we send, or by contacting us at our contact page.

8. GDPR — European Users

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, the following applies to you:

Lawful Basis for Processing

We process your personal data on the following legal bases: (a) your consent for marketing emails and advertising cookies; (b) our legitimate interests in operating and improving the Service and measuring ad effectiveness; and (c) compliance with legal obligations.

Your Rights

You have the right to: access the personal data we hold about you; correct inaccurate data; request deletion of your data; object to or restrict processing; and data portability. To exercise these rights, contact us via our contact page.

You also have the right to lodge a complaint with your local data protection authority.

9. CCPA — California Users

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights:

• Right to Know — you may request disclosure of the categories and specific pieces of personal information we have collected about you.
• Right to Delete — you may request that we delete personal information we collected from you, subject to certain exceptions.
• Right to Non-Discrimination — we will not discriminate against you for exercising any of your CCPA rights.
• Right to Opt Out of Sale — we do not sell your personal information. If this changes, we will update this policy and provide an opt-out mechanism.

To submit a CCPA request, contact us via our contact page.

10. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it. We do not use any data for advertising targeting directed at children, and we do not collect data from websites or services directed at children.

11. Data Retention

We retain your email address for as long as you remain subscribed to our mailing list. Contact form submissions are retained for up to 24 months to allow us to respond to and track inquiries. You may request deletion at any time.

12. Security

We implement reasonable technical and organizational measures to protect your information. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the effective date at the top of this page. Your continued use of the Service after any changes constitutes your acceptance of the new policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy, or wish to exercise any of your rights, please reach out via our contact page.